Products and sizing
How do THR3ADS products fit?
Fit varies by garment. Some pieces have a regular silhouette, while others are intentionally oversized, boxy, cropped, fitted, or drop-shoulder. Review the fit details on each product page and use our Fit & Size Guide before ordering.
Are the products unisex?
Many THR3ADS products are unisex, while selected pieces are designed specifically for women's fits. Each product page identifies its intended fit where applicable.
Why can colors look slightly different?
Screen settings, fabric dye lots, and washed finishing processes can create subtle differences. Vintage, snow-washed, mineral-washed, acid-washed, enzyme-washed, and sunfaded garments are intentionally finished and may show slight tonal variation.
How should I care for washed or distressed pieces?
Follow the product-specific care instructions and see our Garment Care Guide. Gentle washing helps preserve washed, raw-hem, and frayed finishes.
Orders and fulfillment
Who fulfills THR3ADS orders?
THR3ADS uses ODMPOD/Tapstitch as the third-party made-to-order fulfillment partner for the current catalog. Available fulfillment location and shipping method can vary by product and destination.
When will my order arrive?
Every item is prepared to order. Production time and transit time vary by product, fulfillment location, carrier, destination, holidays, weather, and address verification. Shipping options and available estimates at checkout are the most relevant estimate for your order. Tracking information is sent after shipment.
Can multiple items arrive separately?
Yes. Products using different fulfillment locations or shipping methods may be shipped separately.
Can I change or cancel an order?
Contact us immediately after ordering. Tapstitch states that product changes are not available after an order is submitted and cancellation is only available before the order enters production. Shipping-address or shipping-method updates also have eligibility limits. Changes or cancellations are therefore not guaranteed.
Returns and problems
Can I return the wrong size or change my mind?
Because THR3ADS products are made to order, we do not accept returns or exchanges for incorrect size selection, change of mind, or other customer ordering mistakes after production begins. Review the Fit & Size Guide before ordering.
What if my item is damaged, defective, misprinted, or incorrect?
Email thr3adsclothing@gmail.com as soon as possible. For the fastest review, contact us within 7 days of delivery and include your order number plus clear photos or video of the issue. Approved claims will be resolved with an appropriate replacement or refund.